Member Services Attendant (Front Desk)

ESSENTIAL FUNCTIONS (RESPONSIBILITIES) OF THE POSITION:
● Greet customers in a friendly manner, monitor all who enter the building
● Answer and direct incoming calls; log and report messages
● Respond to members questions in a professional manner and elevate to Manager as
needed.
● Sign members into classes, and handle retail transactions
● Handle checkout, cleanliness and organization of check out equipment
● Conduct routine checks and cleaning of Fitness Center equipment
● Maintain basic level of cleanliness and organization at desk, lobby, and snack bar areas
● Observe and enforce the policies established for facility, elevate to Manager as needed
● Complete varied tasks, as assigned by the manager on duty

QUALIFICATIONS:
● High School Diploma or GED required
● First Aid and CPR certification required
● Customer service experience preferred
● Knowledge/interest in fitness and wellness preferred

KNOWLEDGE/ SKILLS/ ABILITIES:
● Attentive and friendly demeanor
● Speaks clearly and understandably
● Physically able to guide visitors through the building
● Basic computer skills and the ability to learn software
● Enjoys working with a diverse population
● Comfortable and confident in social situations
● Accommodating and respectful towards all guests, members and co-workers
● Enthusiastic about fitness, health, and wellness in general
● Able to follow instructions and follow tasks through completion
● Professional and courteous

DRESS CODE:
● Athletic or business casual attire
● WC attire preferred, Antioch College or Solid color tops (no words or symbols)
● Gym shoes, or closed toe/rubber soled shoes

APPLICATION PROCESS:

Application materials for this position will be accepted until an appointment is made or the position is canceled.

To apply, send email to hr@antiochcollege.edu. Include the position title in the subject line and submit in one attachment in Word or PDF format the following Application Materials:

Application Materials:

1. A cover letter addressing relevant experience and interest in the position,
2. A resume/vitae detailing your work history, relevant experience, and education,
3. Three professional references who are familiar with your work and who will speak with Antioch about your capabilities.  Provide their contact information including name, association with you, telephone number, and email address.

Antioch College is an equal opportunity employer; the College offers employment, advancement opportunities and benefits in a harassment-free environment on the basis of merit, qualifications, and competency to all individuals without regard to race, color, religion, creed, age, sex, gender identity, national origin, handicap, sexual orientation or covered veteran status. Candidates who can contribute to Antioch’s commitment to diversity and its evolving multilingual culture are encouraged to apply.