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Wellness Center Assistant Operations Manager

Position Summary

The Assistant Operations Manager - is part of the team that creates a positive experience for members and guests through excellent customer service. They are responsible for managing the facility for short periods which may consist of opening, closing, and/or weekend shifts. This position is a part-time employee working 15-20 hours per week.

Duties and Responsibilities

Enforce all safety and operations policies and procedures in a professional, customer-service oriented way

Train for and execute emergency response protocols as required

Execute security measures to fulfil effective operation of the facility (e.g. - proper opening/closing duties, accountability for building keys, money handling etc.)

Safely move items weighing up to 30 pounds

Greet members and visitors upon arrival

Facilitate member and guest access to and usage of the facility

Manage front desk related activities such as answering the phones, member check-in, new member sign-up, facility tours for prospective members

Process updates to member accounts

Maintain a clean and organized work area and facility

Communicate and update operations managers

Qualifications

Effective communication and organizational skills with members, colleagues, and the public

Excellent customer service skills:  ability to empathize, problem solve and interact with diverse groups through a variety of situations

Proficient in Microsoft Word, Excel, Google Docs and the ability to learn software

A demonstrated interest in fitness and wellness

Requirements

Must be 18 years or older

High School diploma/GED required

Certificates, Licenses, Registration

Hold or obtain American Red Cross CPR, AED and First Aid certifications within 30 days of employment 

Application Process

Application materials for the position will be accepted until an appointment is made.  There is no relocation available for this position.

To apply, please submit in one attachment in Word or PDF format:

     1) a letter of application, in which you address relevant experience, leadership and your suitability for and interest in the position,

     2) a resume detailing your work history and relevant experience, and

     3) contact information (name, association with you, telephone number, and email address) for three professional references, who will not be contacted without first informing you, to:  hr@antiochcollege.edu, Type position title in the subject line

By US mail:

     Office of Human Resources

     Antioch College

     One Morgan Place

     Yellow Springs, OH 45387

 

Antioch College is an equal opportunity employer; the College offers employment, advancement opportunities, and benefits in a harassment-free environment on the basis of merit, qualifications and competency to all individuals without regard to race, color, religion, creed, age, sex, national origin, handicap, sexual orientation or covered veteran status. Candidates who can contribute to Antioch’s commitment to diversity and its evolving multilingual culture are encouraged to apply.