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WYSO Business Support and Events Manager

Position Summary:

Big picture, the Business Support and Events Manager must deliver outstanding customer service and communications to all clients, vendors, and staff; ensure timely collection of accounts receivable; fully participate as a member of the WYSO team; and represent WYSO in a professional manner on the phone, in writing, within the office and out in the community.

75% of this position is managing the back-office needs of WYSO’s underwriting (UW) department.

25% is managing 10-12 events per year. 

Essential Functions:

Business Support (75% of time):

Enter traffic orders (underwriting contracts) that have been provided by the Underwriting Director (UD) into Allegiance program.

As assigned, initiate contact with existing clients to renew their contracts

Write 20 second FCC compliant spots for clients, follow up with clients for final approval

Ensure that signed contracts are received, filed, and updated as needed

Place on-air underwriting spots in the log, ensure that all copy is current and compliant with FCC regulations, and mark spots as aired

Maintain the daily log, ensuring that all underwriting spots have been scheduled in advance, check daily for copy issues reported by on-air staff and make necessary changes or additions

Monitor UW inventory; use best practices to manage inventory for maximum revenue generation and meet clients’ scheduling requests whenever possible.

Assist WYSO Business Manager by recording and depositing payments, Allegiance inputs, and other activities as requested

Complete monthly client billing process, and mail out invoices in a timely manner.

Field inquiries from clients regarding invoices and payments promptly; assist with aging account management by coordinating follow-up with Underwriting Director to assure 100% collection of all invoices

Maintain a current list of underwriters and update email marketing list regularly with current contact information.

Prepare monthly and as-needed reports to the Underwriting Director, Development Director, and Business Manager. These include, but are not limited to: expiring contracts requiring renewal, seasonal contracts requiring renewal, missing UW copy to be supplied by clients for review, monthly revenue figures for underwriting contracts booked and contracts paid, and other analysis reports as required.

Prepare monthly reports for Antioch College finance department:

Trade Reports - Running and entering any trade transactions that occur each month.

Open Contracts - Run a report for "open" contracts at the end of each month and then send the spreadsheet to Controller so that they know what money to expect to be coming in over the next few months.

Assist with annual audit requests

Events Management (25% of time):

Coordinate, from planning through execution, selected WYSO events, including but not limited to:

Four “WYSO Leaders” cultivation/thank-you events (major donors)

Four “NextUp” events (WYSO’s Young Professionals organization)

Two “Sustainer Appreciation Events” (Sustainers are WYSO members who give ongoing monthly gifts)

Typical duties associated with these events include: working with volunteers from WYSO’s Resource Board to define the events; creating the invitation list; working with a graphic designer to create invitations; mailing hard copies of the invitation as well as creating a complimentary email campaign; securing catering and alcohol when appropriate; and attending the events

Provide assistance to the Director of Development on WYSO’s major fundraising events

This includes events with national talent at the Schuster Center or Victoria Theatre, and could also include WYSO-produced fundraising events

Direct the efforts of volunteers assisting with events

Attributes and Capabilities:

Proficiency in MS Office; especially WORD and EXCEL

Demonstrated ability to gain proficiency in software platforms similar to Nielsen / Tapscan and Allegiance Traffic

Mathematical skills: the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  

Ability to work in a fast-paced team environment but also be self-motivated and independent

Excellent written and verbal communication skills

Hold a valid Ohio driver’s license

A sense of humor!

Must love public radio

Work Experience:

Prefer at least 3 years of experience in sales support/administration or nonprofit development assistance combined with the appropriate education.

Physical Demands and Work Environment

Physical Demands: 

While performing the duties of this job, the staff member is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.   The employee is occasionally required to stand, walk, climb stairs, and reach with hands and arms.  The individual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   The noise level is mostly that of an office environment with occasional extremes.  The staff member is exposed to year-around outside weather conditions when walking on the campus and to/from appointments with various constituents or preparing for or attending events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor’s degree (B.A., B.S. or equivalent) preferred in combination with experience as noted above

Application Process:

Application materials for the position will be accepted until an appointment is made.  There is no relocation available for this position.

To apply, please submit in one attachment in Word or PDF format:

     1) a letter of application, in which you address relevant experience, leadership and your suitability for and interest in the position,

     2) a resume detailing your work history and relevant experience, and

     3) contact information (name, association with you, telephone number, and email address) for three professional references, who will not be contacted without first informing you, to:  hr@antiochcollege.edu, Type position title in the subject line

By US mail:

     Office of Human Resources
     Antioch College
     One Morgan Place
     Yellow Springs, OH 45387

Antioch College embraces diversity as a core value and considers it fundamental to excellence in education. We are an educational community dedicated to the pursuit of social justice that intentionally and consistently supports diverse and inclusive practices. Antioch College acknowledges and seeks to end the existence of systemic inequity in terms of access to power, resources, and privilege and works to develop access and equity in the community. Within this context, Antioch seeks to build authentic engagement across diversity, ensure systems of support for historically and currently marginalized groups, and promote safety in challenging dialogues and exchanges. We believe diversity enhances learning and our individual and collective ability to manifest positive change. We seek candidates who can contribute to Antioch’s mission through curricular development and innovation that fosters social justice, cultural competencies, and understanding of diversity.

Antioch College is an equal opportunity employer; the College offers employment, advancement opportunities, and benefits in a harassment-free environment on the basis of merit, qualifications, and competency to all individuals without regard to race, color, religion, creed, age, sex, national origin, handicap, sexual orientation or covered veteran status. Candidates who can contribute to Antioch’s commitment to diversity and its evolving multilingual culture are encouraged to apply.